Friday, November 29, 2019

Customer Service Representative Top Needed Skills

Customer Service Representative Top Needed SkillsCustomer Service Representative Top Needed SkillsCustomer Service Representative Top Needed SkillsWriting your resume with a target job in mind requires having a clear understanding of the jobs skills and proficiencies.A well-crafted resume skills section, highlighting your relevant skills for a customer service representative position, will help your resume beat the Applicant Tracking System (ATS), which is the first step to getting your application noticed. Use the customer service representative top skills and proficiencies below to help you effectively write your resume.Customer Service Representative top skills proficienciesCustomer ServiceProduct KnowledgeQuality FocusMarket KnowledgeDocumentation SkillsListening SkillsPhone SkillsResolving ConflictMultitaskPatienceNegotiationPositive AttitudeAttention to DetailPeople OrientedAnalysisProblem SolvingOrganizational SkillsAdaptabilityAbility to Work Under PressureComputer Skills

Sunday, November 24, 2019

Thursday, November 21, 2019

This is the perk employees want the most this summer at work

This is the perk employees want the most this summer at workThis is the perk employees want the most this summer at workAtop employees summer perks wishlist are flexible schedules and summer Fridays, according to a new survey.Research conducted by staffing firm Accountemps found 52% of employees said flexible schedules were what they considered the best summer perk companies could offer. Twenty-seven percent claimed to leave the office early on Fridays were what they considered the benefit.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreSenior managers were also polled about which type of summer perks they offered at their company. Flexible schedules were the most popular response while almost a third offered summer Fridays.Managers had more relax dress code (53%) and company activities such as picnics (48%) ahead of leaving work early.Summer Fridays vary from place-to-place. Some include extra hours during the week for hours off on Friday, half-day Fridays, alternating Fridays off or just Fridays entirely off for the whole summer.Offering workers increased flexibility in the summer can improve employee morale and make your company an attractive place to work, said Michael Steinitz, senior executive director of Accountemps. These perks come at little cost to companies but often go a long way in keeping staff happy and engaged.Accountemps asked more than 2,800 works and 2,800 senior managers in the United States to compile the data.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people